1. Who We Are

Secure Correct Ltd
Company number: 16867625
Registered address: Windmill Lane, Balsall Common, CV7 7GY.
Email: Info@securecorrect.co.uk
Phone: 07918179011

We provide fire and security management services, including maintenance scheduling, contractor coordination, documentation organisation and compliance oversight.

We are the “data controller” for the personal data we collect.

2. What Data We Collect

We may collect and process the following types of information:

Personal Information

• Name

• Job title

• Email address

• Phone number

• Business address

Business & Operational Information

• Site addresses

• Fire & security system details

• Documentation and reports

• Contractor information

• Maintenance schedules

Website & Technical Data

• IP address

• Browser information

• Cookies and usage analytics (if enabled)

Payment Information

• Invoice details

• Bank/payment references (not stored by us directly if using GoCardless/Quickbooks)

We do not collect or store sensitive personal data.

3. How We Use Your Information

We use your data to:

• Provide fire & security management services

• Communicate with you about your site, documentation and contractors

• Maintain accurate compliance records

• Send invoices and manage payments

• Improve our services and website

• Respond to enquiries or support requests

• Meet legal or regulatory obligations

We only process your data where lawful and necessary.

4. Legal Basis for Processing

We process your data under one or more of the following bases:

• Contractual obligation – to deliver our services

• Legitimate interest – to run our business effectively

• Legal requirement – e.g., fire safety record-keeping

• Consent – for marketing emails (you may withdraw consent anytime)

5. How We Store Your Data

Your documents and information are stored securely using trusted cloud providers such as:

• Google Workspace / Google Drive

• Quickbooks (for financial records)

• GoCardless (for payment processing)

We apply appropriate technical and organisational measures to keep your data safe, including:

• Access controls

• Password protection

• Encrypted storage (where applicable)

• Secure backup processes

We do not share data unnecessarily.

6. Sharing Your Data

We may share your data with:

• Contractors you have appointed for fire or security work

• Service providers such as Google, Xero or Stripe (for operational purposes)

• Legal, regulatory or insurance bodies where necessary

• IT or cloud service providers who support our systems

We never sell your data to third parties.

Any third parties handling data on our behalf are required to comply with UK GDPR.

7. How Long We Keep Your Data

We retain your data for as long as you remain a client, and for a reasonable period afterwards to:

• Meet legal and insurance obligations

• Provide documentation upon request

• Maintain accurate records in case of disputes

You may request deletion of non-essential data at any time unless we are required to retain it by law.

8. Your Rights Under UK GDPR

You have the right to:

• Access the personal data we hold about you

• Correct inaccurate or incomplete data

• Request deletion of your data (“right to be forgotten”)

• Object to certain types of processing

• Restrict processing in certain circumstances

• Request data portability

• Withdraw consent for marketing at any time

To exercise any rights, contact us at:

Email: Info@securecorrect.co.uk

We will respond within 30 days.

9. Website Cookies

Our website may use cookies to:

• Improve functionality

• Analyse traffic

• Enhance user experience

You can disable cookies via your browser settings.

10. Marketing Emails

We may send you updates or information related to our services.
You may opt out at any time by replying to any email or contacting us directly.

We never send spam.

11. Third-Party Links

Our website may contain links to external sites.
We are not responsible for their privacy practices, and we encourage you to review their policies.

12. Updates to This Policy

We may update this Privacy Policy occasionally.
Any changes will be posted on this page with an updated date.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: Info@securecorrect.co.uk
Phone: 07918179011
Address: Windmill Lane, Balsall Common, CV7 7GY